Legal, Privacy, and Return/Refund Policies

Legal & Policies

Effective Date: January 4, 2026

Welcome to Pinkee’s Sweet Treats. By visiting our website or placing an order, you agree to the following terms, policies, and disclosures.

Cottage Food Disclosure

Pinkee’s Sweet Treats is a Maryland cottage food business. All products are:

Made by a cottage food business that is not subject to Maryland’s food safety regulations.

Allergen Information

Products may contain or come into contact with common allergens including, but not limited to:

• Milk
• Eggs
• Wheat
• Soy
• Peanuts
• Tree nuts

While we take precautions to reduce cross-contamination, we do not operate in an allergen-free environment.

Pinkee’s Sweet Treats is not responsible for allergic reactions or adverse responses resulting from the consumption of our products. Customers with severe allergies should order at their own discretion.

Orders, Custom Work & Refund Policy

• All products are handmade and many orders are custom.
• Once production has begun, all sales are final and non-refundable.
• Cancellations made before production begins may be eligible for store credit at our discretion.
• Colors, designs, and decorations may vary slightly due to the handmade nature of our products.
• We reserve the right to substitute decorations or make design adjustments when necessary due to availability or food safety considerations.

Customers are responsible for providing accurate order details, event dates, and pickup information.

Privacy Policy

Information We Collect

We may collect personal information such as:

• Name
• Email address
• Phone number
• Billing or pickup details
• Order information

Payment transactions are securely processed through third-party payment providers. We do not store or have access to full payment information.

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate regarding orders, pickups, or changes
• Respond to inquiries
• Improve our services

We do not sell or share personal information for marketing purposes.

Cookies & Website Data

Our website may use cookies or basic analytics tools to improve functionality and understand site usage. These tools do not personally identify users. You may disable cookies through your browser settings.

Data Security

We take reasonable measures to protect personal information; however, no online transmission or storage method is 100% secure.

Children’s Privacy

Pinkee’s Sweet Treats does not knowingly collect personal information from children under the age of 13.

Changes to These Policies

We reserve the right to update or modify these policies at any time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions regarding these policies, please contact:

Pinkee’s Sweet Treats

📧 PinkeesSweetTreats@yahoo.com]

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